Frequently Asked Questions
Our skilled professionals will convert your logo or text into a format that will provide for the finest etch. You can SEE the difference. Our personal service makes the whole process a breeze. Glass is typically shipped within two weeks after the order is placed.
We have a long track record of helping customers who are stressed for time. We make every effort to meet customer deadlines, even if it is within two weeks.
As soon as we receive your glassware selection, one of our customer service reps will contact you with shipping quote and to finalize the sale.
Shipping is billed based on actual cost. Cost varies, depending on the glass type, number, and shipping destination.
All orders are shipped in well-packed boxes.
- The most common method is UPS ground.
- Large orders (usually over 300 pieces) may be shipped FedEx freight on a pallet.
- Small orders (1 or 2 glasses) may ship USPS Priority Mail.
Orders will typically be shipped within two weeks (14 days) of placement of order. Shipping transit times range from 2-5 days, depending on your location.
We accept all major credit cards.
Your payment details will be collected when we finalize your order by phone.