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Distinctive craftsmanship, shipped in a timely manner, without added stress in your life.

Frequently Asked Questions

How long will it take to get my glass?

Our skilled professionals will convert your logo or text into a format that will provide for the finest etch. You can SEE the difference. Our personal service makes the whole process a breeze. Glass is typically shipped within two weeks after the order is placed.

In a time pinch?

We have a long track record of helping customers who are stressed for time. We make every effort to meet customer deadlines, even if it is within two weeks.

How do I know what my shipping costs will be?

As soon as we receive your glassware selection, one of our customer service reps will contact you with shipping quote and to finalize the sale.

Shipping is billed based on actual cost. Cost varies, depending on the glass type, number, and shipping destination.

How is my glassware packed?

All orders are shipped in well-packed boxes.

Shipping Methods

  • The most common method is UPS ground.
  • Large orders (usually over 300 pieces) may be shipped FedEx freight on a pallet.
  • Small orders (1 or 2 glasses) may ship USPS Priority Mail.

Shipping Times

Orders will typically be shipped within two weeks (14 days) of placement of order. Shipping transit times range from 2-5 days, depending on your location.

Payment Policies

We accept all major credit cards.

Your payment details will be collected when we finalize your order by phone.

Question Not Answered?

We are here to help! Please contact us.




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